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We may need to send away for a replacement copy from the publishers, so there could be a wee wait.",[],{"_8":964,"_10":63,"_64":965,"_72":970,"_16":160},"0e887394e709",[966],{"_8":967,"_10":68,"_69":968,"_37":969},"d3a03d3cd16e0",[],"For any other return question, please email online@unitybooks.co.nz\n",[],"What is your refund policy?",{"_8":973,"_10":953,"_938":974,"_219":993},"cfe391969264",[975],{"_8":976,"_10":63,"_64":977,"_72":991,"_16":160},"203f1575c2b4",[978,982,987],{"_8":979,"_10":68,"_69":980,"_37":981},"2a857a8a1677",[],"Please contact us directly by emailing ",{"_8":983,"_10":68,"_69":984,"_37":986},"f8c6077b8006",[985],"d8624759306b","online@unitybooks.co.nz",{"_8":988,"_10":68,"_69":989,"_37":990},"e982d795c281",[],". Or you can call your closest Unity Books store: \nWellington 04 499 4245\nAuckland 09 307 0731",[992],{"_8":985,"_10":148,"_149":986},"I have faulty products, who should I contact?",{"_8":995,"_10":953,"_938":996,"_219":1013},"70ac585fe889",[997,1005],{"_8":998,"_10":63,"_64":999,"_72":1004,"_16":160},"aee5732c0b84",[1000],{"_8":1001,"_10":68,"_69":1002,"_37":1003},"999161abc3530",[],"We offer a range of shipping options covering delivery within New Zealand and internationally. Plus pick-up in store. Shipping is calculated at checkout. \n\nFor estimated delivery times please contact the store. Store details can be found on the contact page.",[],{"_8":1006,"_10":63,"_64":1007,"_72":1012,"_16":160},"9f372851ad8a",[1008],{"_8":1009,"_10":68,"_69":1010,"_37":1011},"e6578f2654410",[],"Thanks!",[],"What are my different shipping options?","relatedProducts",[1016,1094,1171,1268],{"_123":1017,"_17":1018,"_735":1019,"_759":1020,"_812":1022,"_763":1077},"gid://shopify/Product/8772983161029","The Emotionally Intelligent Team","emotionally-intelligent-team-building-collaborative-groups-that-outperform-the-rest",{"_761":1021},"https://cdn.shopify.com/s/files/1/0625/6679/3413/files/978-1-64782-487-7.jpg?v=1773865087",[1023,1025,1027,1029,-5,1031,1033,1034,1035,1038,1040,1042,1044,1046,1048,-5,-5,1050,1052,1054,-5,-5,1056,-5,1057,1058,-5,1059,-5,1061,-5,1063,1065,-5,1066,1067,-5,1068,1069,-5,1070,1071,-5,1072,1073,-5,1074,1075,-5,1076],{"_815":816,"_817":17,"_788":1024},"Emotionally Intelligent Team: Building Collaborative Groups That Outperform the Rest",{"_815":816,"_817":819,"_788":1026},"DRUSKAT VANESSA URCH & GOLEMAN DANIEL(FOREWORD BY)",{"_815":816,"_817":822,"_788":1028},"HB",{"_815":816,"_817":825,"_788":1030},"HARVBR",{"_815":816,"_817":831,"_788":1032},"ADS",{"_815":834,"_817":835,"_788":836},{"_815":834,"_817":17,"_788":1018},{"_815":834,"_817":1036,"_788":1037},"subtitle","Building Collaborative Groups That Outperform the Rest",{"_815":834,"_817":819,"_788":1039},"Vanessa Urch Druskat; Daniel Goleman (Foreword by)",{"_815":834,"_817":842,"_788":1041},"

From a pioneer of \"team emotional intelligence\" comes a practical guide for building high-performing teams.

Great teams can sometimes feel like magic. So much so that it can be hard to pin down why they work so well. But such dynamics are explainable--and replicable. And at their heart is emotional intelligence.

While much has been written about the power of emotional intelligence at the individual level, little has been said about the benefits of this concept for groups. And it's not as simple as putting a number of emotionally intelligent people together and expecting them to work cohesively. Instead, leaders need to build a team culture around agreed-upon norms and habits.

In this book, social and organizational psychologist and professor Vanessa Urch Druskat combines thirty years of research and team development to present a model for building and leading emotionally intelligent teams. She offers practical advice on how to build a team where members:

Help one another succeed through understanding, caring, and feedback
Learn and advance together by reviewing team processes, supporting personal expression, building optimism, and solving problems proactively
Engage stakeholders by building an understanding of the team's impact and developing external relationships

In reading The Emotionally Intelligent Team, leaders and aspiring leaders alike will learn how to develop a strong team culture that motivates and sustains successful collaboration and high performance.

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Millions of people around the world have - and continue to - improve their lives based on the teachings of Dale Carnegie. In How to Win Friends and Influence People Carnegie offers practical advice and techniques, in his exuberant and conversational style, for how to get out of a mental rut and make life more rewarding.

His advice has stood the test of time and will teach you how to:
- make friends quickly and easily
- increase your popularity
- win people to your way of thinking
- enable you to win new clients and customers
- become a better speaker and a more entertaining conversationalist
- arouse enthusiasm among your colleagues

This book will turn around your relationships and improve your dealings with all the people in your life.

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The New York Times best-selling team leadership handbook for modern executives, managers, and organizations

After her first two weeks observing the problems at DecisionTech, Kathryn Petersen, its new CEO, had more than a few moments when she wondered if she should have taken the job. But Kathryn knew there was little chance she would have turned it down. After all, retirement had made her antsy, and nothing excited her more than a challenge. What she could not have known when she accepted the job, however, was just how dysfunctional her team was, and how team members would challenge her in ways that no one ever had before.

For twenty years, The Five Dysfunctions of a Team has been engaging audiences with a page-turning, realistic fable that follows the travails of Kathryn Petersen, DecisionTech's CEO, as she faces the ultimate leadership crisis. She must unite a team in such disarray that it threatens to derail the entire company.

Equal parts leadership fable and business handbook, this definitive source on teamwork by Patrick Lencioni reveals the five behavioral tendencies that go to the heart of why even the best teams struggle. He offers a powerful model and step-by-step guide for overcoming those dysfunctions and getting every one rowing in the same direction.

Today, the lessons in The Five Dysfunctions of a Team are more relevant than ever. This special anniversary edition celebrates one of the best-selling business books of all time with a new foreword from the author that reflects on its legacy and lessons.

",{"_815":834,"_817":844,"_788":1043},{"_815":834,"_817":847,"_788":1198},"John Wiley & Sons Australia, Limited",{"_815":834,"_817":822,"_788":1047},{"_815":834,"_817":852,"_788":1049},{"_815":834,"_817":855,"_788":856},{"_815":834,"_817":858,"_788":1203},"WORKING PATTERNS & PRACTICES",{"_815":834,"_817":861,"_788":1205},"2002-03-28",{"_815":834,"_817":864,"_788":1207},"256",{"_815":834,"_817":825,"_788":1209},"Jossey-Bass",{"_815":867,"_817":344,"_788":868},{"_815":867,"_817":724,"_788":868},{"_815":867,"_817":871,"_788":872},{"_815":867,"_817":874,"_788":872},{"_815":867,"_817":876,"_788":872},{"_815":867,"_817":878,"_788":1216},"04/03/2026",{"_815":867,"_817":881,"_788":1218},"09/03/2026",{"_815":867,"_817":884,"_788":1220},"52.0",{"_815":867,"_817":886,"_788":1220},{"_815":867,"_817":888,"_788":1064},{"_815":867,"_817":891,"_788":892},{"_815":894,"_817":895,"_788":1225},"Business,Management",{"_815":894,"_817":344,"_788":1227},"Business;Management",{"_815":894,"_817":724,"_788":1227},{"_815":894,"_817":899,"_788":1230},"BUSINE,MANAGE",{"_815":894,"_817":901,"_788":1232},"BUSINE;MANAGE",{"_815":894,"_817":903,"_788":1232},{"_815":894,"_817":905,"_788":906},{"_815":894,"_817":908,"_788":1236},"BUSINESS;BUSINESS",{"_815":894,"_817":910,"_788":1236},{"_815":894,"_817":912,"_788":913},{"_815":894,"_817":915,"_788":1240},"BUSINESS & ECONOMICS;BUSINESS & ECONOMICS",{"_815":894,"_817":917,"_788":1240},{"_815":894,"_817":919,"_788":920},{"_815":894,"_817":922,"_788":1244},"NON FICTION;NON FICTION",{"_815":894,"_817":924,"_788":925},{"_815":894,"_817":927,"_788":925},{"_815":894,"_817":929,"_788":925},{"_765":1249},[1250],{"_768":109,"_769":-5,"_123":1251,"_203":1252,"_779":1256,"_785":1257,"_17":1173,"_789":1259,"_791":1260},"gid://shopify/ProductVariant/45779659227333",{"_772":1253,"_774":775,"_123":1254,"_761":1176,"_777":1255},"The Five Dysfunctions of a Team Cover Image","gid://shopify/ProductImage/41177810796741",1385,{"_781":782,"_783":1220},[1258],{"_748":749,"_788":1173},"9780787960759",{"_793":1261},[1262,1265],{"_796":1263},{"_798":36,"_126":1264},{"_748":341},{"_796":1266},{"_798":109,"_126":1267},{"_748":722},{"_123":1269,"_17":1270,"_735":1271,"_759":1272,"_812":1274,"_763":1317},"gid://shopify/Product/8773041848517","HBR's 10 Must Reads on Managing Yourself, Updated and Expanded (featuring How Will You Measure Your Life? by Clayton M. Christensen)","hbrs-10-must-reads-on-managing-yourself-updated-expanded",{"_761":1273},"https://cdn.shopify.com/s/files/1/0625/6679/3413/files/979-8-89279-188-5.jpg?v=1773868237",[1275,1277,1279,1280,-5,1281,1282,1283,-5,1284,1286,1288,1289,1290,1291,1292,-5,-5,1293,1295,-5,-5,1297,-5,1298,1299,-5,1300,-5,1302,-5,1304,1305,-5,1306,1307,-5,1308,1309,-5,1310,1311,-5,1312,1313,-5,1314,1315,-5,1316],{"_815":816,"_817":17,"_788":1276},"HBR's 10 Must Reads on Managing Yourself, Updated & Expanded",{"_815":816,"_817":819,"_788":1278},"HARVARD BUSINESS REVIEW",{"_815":816,"_817":822,"_788":823},{"_815":816,"_817":825,"_788":1030},{"_815":816,"_817":831,"_788":1032},{"_815":834,"_817":835,"_788":836},{"_815":834,"_817":17,"_788":1270},{"_815":834,"_817":819,"_788":1285},"Harvard Business Review; Peter F. Drucker; Amy Gallo; Amy Jen Su; Clayton M. Christensen",{"_815":834,"_817":842,"_788":1287},"

Take charge of your own success.

If you read nothing else on managing yourself, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you understand your strengths, clarify your personal goals and direction, and build a career you're proud of.

This book will inspire you to:

Manage your time, energy, and stress effectively
Use a growth mindset to expand your network
Define, develop, and communicate your personal brand
Build your skills and keep learning
Navigate conflict with confidence
Align your professional goals with your personal values

This collection of articles includes: \"Managing Oneself,\" by Peter F. Drucker; \"You Don't Find Purpose--You Build It,\" by John Coleman; \"How to Define, Develop, and Communicate Your Personal Brand,\" by Rachel Montanez; \"Building an Ethical Career,\" by Maryam Kouchaki and Isaac H. Smith; \"Learning to Learn,\" by Erika Andersen; \"You Need Many Leadership Voices--Not Just One,\" by Amy Jen Su; \"Manage Your Energy, Not Your Time,\" by Tony Schwartz and Catherine McCarthy; \"Outsmart Your Own Biases,\" by Jack B. Soll, Katherine L. Milkman, and John W. Payne; \"Happiness Traps,\" by Annie McKee; \"The Hidden Toll of Microstress,\" by Rob Cross and Karen Dillon; \"How to Build a Broader Network Within Your Company,\" Ko Kuwabara, Jiyin Cao, Soomin Sophie Cho, and Paul Ingram; \"How to Navigate Conflict with a Coworker,\" by Amy Gallo; \"You're Not Powerless in the Face of Impostor Syndrome,\" by Keith D. Dorsey; \"Feeling Stuck or Stymied?\" by Dorie Clark; and \"How Will You Measure Your Life?\" by Clayton M. Christensen.

HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world, these books empower any leader to make bold decisions and inspire others.

This Updated and Expanded edition features new, breakthrough articles, additional short-form pieces, and a detailed discussion guide to give you and your team the tools you need for sustained success.

",{"_815":834,"_817":844,"_788":1043},{"_815":834,"_817":847,"_788":1045},{"_815":834,"_817":822,"_788":850},{"_815":834,"_817":852,"_788":853},{"_815":834,"_817":855,"_788":856},{"_815":834,"_817":861,"_788":1294},"2025-09-02",{"_815":834,"_817":864,"_788":1296},"224",{"_815":867,"_817":724,"_788":868},{"_815":867,"_817":874,"_788":836},{"_815":867,"_817":876,"_788":872},{"_815":867,"_817":881,"_788":1301},"29/01/2026",{"_815":867,"_817":886,"_788":1303},"50.0",{"_815":867,"_817":891,"_788":1064},{"_815":894,"_817":895,"_788":741},{"_815":894,"_817":724,"_788":741},{"_815":894,"_817":899,"_788":740},{"_815":894,"_817":903,"_788":740},{"_815":894,"_817":905,"_788":906},{"_815":894,"_817":910,"_788":906},{"_815":894,"_817":912,"_788":913},{"_815":894,"_817":917,"_788":913},{"_815":894,"_817":919,"_788":920},{"_815":894,"_817":922,"_788":920},{"_815":894,"_817":924,"_788":925},{"_815":894,"_817":929,"_788":925},{"_765":1318},[1319],{"_768":109,"_769":-5,"_123":1320,"_203":1321,"_779":1325,"_785":1326,"_17":1276,"_789":1328,"_791":1329},"gid://shopify/ProductVariant/45974070395077",{"_772":1322,"_774":775,"_123":1323,"_761":1273,"_777":1324},"HBR's 10 Must Reads on Managing Yourself, Updated and Expanded (featuring How Will You Measure Your Life? by Clayton M. Christensen) Cover Image","gid://shopify/ProductImage/41625125257413",1365,{"_781":782,"_783":1303},[1327],{"_748":749,"_788":1276},"9798892791885",{"_793":1330},[1331],{"_796":1332},{"_798":109,"_126":1333},{"_748":722},"relatedProductsCollectionUrl","/collections/shop-all?shopify_products%5BrefinementList%5D%5Bmeta.categories.sub_merged%5D%5B0%5D=BUSINESS","relatedProductsFirstSubCategory","city","columbus","actionData","errors"]

The Concise Laws Of Human Nature

by Robert Greene