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From a pioneer of \"team emotional intelligence\" comes a practical guide for building high-performing teams.

Great teams can sometimes feel like magic. So much so that it can be hard to pin down why they work so well. But such dynamics are explainable--and replicable. And at their heart is emotional intelligence.

While much has been written about the power of emotional intelligence at the individual level, little has been said about the benefits of this concept for groups. And it's not as simple as putting a number of emotionally intelligent people together and expecting them to work cohesively. Instead, leaders need to build a team culture around agreed-upon norms and habits.

In this book, social and organizational psychologist and professor Vanessa Urch Druskat combines thirty years of research and team development to present a model for building and leading emotionally intelligent teams. She offers practical advice on how to build a team where members:

Help one another succeed through understanding, caring, and feedback
Learn and advance together by reviewing team processes, supporting personal expression, building optimism, and solving problems proactively
Engage stakeholders by building an understanding of the team's impact and developing external relationships

In reading The Emotionally Intelligent Team, leaders and aspiring leaders alike will learn how to develop a strong team culture that motivates and sustains successful collaboration and high performance.

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Millions of people around the world have - and continue to - improve their lives based on the teachings of Dale Carnegie. In How to Win Friends and Influence People Carnegie offers practical advice and techniques, in his exuberant and conversational style, for how to get out of a mental rut and make life more rewarding.

His advice has stood the test of time and will teach you how to:
- make friends quickly and easily
- increase your popularity
- win people to your way of thinking
- enable you to win new clients and customers
- become a better speaker and a more entertaining conversationalist
- arouse enthusiasm among your colleagues

This book will turn around your relationships and improve your dealings with all the people in your life.

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Mastering difficult conversations with confidence.

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:

Uncovering the root cause of friction
Maintaining a positive mind-set
Untangling the problem together
Agreeing on a way forward

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business.

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The Crux

How Leaders Become Strategists

by Richard Rumelt