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Or you can call your closest Unity Books store: \nWellington 04 499 4245\nAuckland 09 307 0731",[991],{"_8":984,"_10":148,"_149":985},"I have faulty products, who should I contact?",{"_8":994,"_10":952,"_937":995,"_219":1012},"70ac585fe889",[996,1004],{"_8":997,"_10":63,"_64":998,"_72":1003,"_16":160},"aee5732c0b84",[999],{"_8":1000,"_10":68,"_69":1001,"_37":1002},"999161abc3530",[],"We offer a range of shipping options covering delivery within New Zealand and internationally. Plus pick-up in store. Shipping is calculated at checkout. \n\nFor estimated delivery times please contact the store. 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Millions of people around the world have - and continue to - improve their lives based on the teachings of Dale Carnegie. In How to Win Friends and Influence People Carnegie offers practical advice and techniques, in his exuberant and conversational style, for how to get out of a mental rut and make life more rewarding.

His advice has stood the test of time and will teach you how to:
- make friends quickly and easily
- increase your popularity
- win people to your way of thinking
- enable you to win new clients and customers
- become a better speaker and a more entertaining conversationalist
- arouse enthusiasm among your colleagues

This book will turn around your relationships and improve your dealings with all the people in your life.

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Mastering difficult conversations with confidence.

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:

Uncovering the root cause of friction
Maintaining a positive mind-set
Untangling the problem together
Agreeing on a way forward

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business.

",{"_814":833,"_816":1116,"_787":1117},{"_814":833,"_816":846,"_787":1194},"Harvard Business Review Press",{"_814":833,"_816":821,"_787":1196},"Trade Paper",{"_814":833,"_816":851,"_787":1198},"Paperback",{"_814":833,"_816":857,"_787":1200},"BUSINESS COMMUNICATION & PRESENTATION; COMMUNICATION STUDIES",{"_814":833,"_816":860,"_787":1202},"2016-04-26",{"_814":833,"_816":863,"_787":1204},"128",{"_814":866,"_816":724,"_787":867},{"_814":866,"_816":873,"_787":835},{"_814":866,"_816":875,"_787":871},{"_814":866,"_816":880,"_787":1209},"13/11/2025",{"_814":866,"_816":885,"_787":1211},"13.0",{"_814":866,"_816":890,"_787":1213},"0",{"_814":893,"_816":894,"_787":741},{"_814":893,"_816":724,"_787":741},{"_814":893,"_816":898,"_787":740},{"_814":893,"_816":902,"_787":740},{"_814":893,"_816":904,"_787":905},{"_814":893,"_816":909,"_787":905},{"_814":893,"_816":911,"_787":912},{"_814":893,"_816":916,"_787":912},{"_814":893,"_816":918,"_787":919},{"_814":893,"_816":921,"_787":919},{"_814":893,"_816":923,"_787":924},{"_814":893,"_816":928,"_787":924},{"_764":1227},[1228],{"_767":109,"_768":-5,"_123":1229,"_203":1230,"_778":1234,"_784":1235,"_17":1178,"_788":1237,"_790":1238},"gid://shopify/ProductVariant/45974068101317",{"_771":1231,"_773":774,"_123":1232,"_760":1175,"_776":1233},"Difficult Conversations (HBR 20-Minute Manager Series) Cover Image","gid://shopify/ProductImage/41625121685701",1482,{"_780":781,"_782":1211},[1236],{"_747":748,"_787":1178},"9781633690783",{"_792":1239},[1240],{"_795":1241},{"_797":109,"_126":1242},{"_747":722},{"_123":1244,"_17":1245,"_735":1246,"_758":1247,"_811":1249,"_762":1291},"gid://shopify/Product/8773041848517","HBR's 10 Must Reads on Managing Yourself, Updated and Expanded (featuring How Will You Measure Your Life? by Clayton M. Christensen)","hbrs-10-must-reads-on-managing-yourself-updated-expanded",{"_760":1248},"https://cdn.shopify.com/s/files/1/0625/6679/3413/files/979-8-89279-188-5.jpg?v=1773868237",[1250,1252,1253,1254,-5,1255,1256,1257,-5,1258,1260,1262,1263,1264,1265,1266,-5,-5,1267,1269,-5,-5,1271,-5,1272,1273,-5,1274,-5,1276,-5,1278,1279,-5,1280,1281,-5,1282,1283,-5,1284,1285,-5,1286,1287,-5,1288,1289,-5,1290],{"_814":815,"_816":17,"_787":1251},"HBR's 10 Must Reads on Managing Yourself, Updated & Expanded",{"_814":815,"_816":818,"_787":1180},{"_814":815,"_816":821,"_787":1026},{"_814":815,"_816":824,"_787":1183},{"_814":815,"_816":830,"_787":1185},{"_814":833,"_816":834,"_787":835},{"_814":833,"_816":17,"_787":1245},{"_814":833,"_816":818,"_787":1259},"Harvard Business Review; Peter F. Drucker; Amy Gallo; Amy Jen Su; Clayton M. Christensen",{"_814":833,"_816":844,"_787":1261},"

Take charge of your own success.

If you read nothing else on managing yourself, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you understand your strengths, clarify your personal goals and direction, and build a career you're proud of.

This book will inspire you to:

Manage your time, energy, and stress effectively
Use a growth mindset to expand your network
Define, develop, and communicate your personal brand
Build your skills and keep learning
Navigate conflict with confidence
Align your professional goals with your personal values

This collection of articles includes: \"Managing Oneself,\" by Peter F. Drucker; \"You Don't Find Purpose--You Build It,\" by John Coleman; \"How to Define, Develop, and Communicate Your Personal Brand,\" by Rachel Montanez; \"Building an Ethical Career,\" by Maryam Kouchaki and Isaac H. Smith; \"Learning to Learn,\" by Erika Andersen; \"You Need Many Leadership Voices--Not Just One,\" by Amy Jen Su; \"Manage Your Energy, Not Your Time,\" by Tony Schwartz and Catherine McCarthy; \"Outsmart Your Own Biases,\" by Jack B. Soll, Katherine L. Milkman, and John W. Payne; \"Happiness Traps,\" by Annie McKee; \"The Hidden Toll of Microstress,\" by Rob Cross and Karen Dillon; \"How to Build a Broader Network Within Your Company,\" Ko Kuwabara, Jiyin Cao, Soomin Sophie Cho, and Paul Ingram; \"How to Navigate Conflict with a Coworker,\" by Amy Gallo; \"You're Not Powerless in the Face of Impostor Syndrome,\" by Keith D. Dorsey; \"Feeling Stuck or Stymied?\" by Dorie Clark; and \"How Will You Measure Your Life?\" by Clayton M. Christensen.

HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world, these books empower any leader to make bold decisions and inspire others.

This Updated and Expanded edition features new, breakthrough articles, additional short-form pieces, and a detailed discussion guide to give you and your team the tools you need for sustained success.

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The Get Things Done Book

41 Tools to Start, Stick with and Finish Things

by Mikael Krogerus & Roman Tschappeler